Contact Redrock Support

If you were unable to find the answer to your question in the tutorials or knowledge base, please contact us for assistance.

Email: The fastest way to contact us directly is by emailing us at support@redrockmicro.com. We usually answer inquiries within 48 hours during normal business hours. Please include your order number (SO followed by 5 or 6 numbers) and be as specific as you can with your question. If your question regards the setup or calibration of your gear, it is incredibly helpful to include a picture or three with your email.

Phone: You can contact us by phone between 8am and 5pm PST toll free at 1 888 214 3903. If no one is available to take the call, please leave a detailed message and contact information. We usually return voicemails within 48 hours. We are often on the phone with other customers so please take the time to leave a message - we'd love to hear from you.